SHIPPING & DELIVERY POLICIES
Standard shipping charges/timeline (US Only): 5-6 weeks @ $38.99*
Standard shipping charges/timeline (International): 5-6 weeks @ $64.99**
Rush Orders charges/timeline (US/worldwide): 3-4 weeks @ $98.99***
- *Standard shipping (US only) is mentioned for standard size bulk orders (3-10 lbs.). Higher weight & dimensions may be liable to additional shipping charges. Reciprocally, orders with smaller dimensions & weight shall be charged less accordingly.
- **Standard shipping (International) is mentioned for standard size bulk orders (3-15 lbs.). Higher weight & dimensions may be liable to additional shipping charges. Reciprocally, orders with smaller dimensions & weight shall be charged less accordingly.
- ***For all rush orders with tight delivery timelines, additional charges of $98.99 are liable.
- All of the Wingman Warehouse products are made to order & handcrafted by skilled artisans in small batches, 50 to 52 weeks per year. By producing in small lots, we can minimize waste overhang & churn inventory more quickly. As a result, we don’t have to build the cost of “excess inventory” into our prices, allowing us to pass along those savings to you.
- As majority of our products are custom-ordered, we strive to have your package on its way within 5-6 weeks of payment approval. Occasionally, courier services may take 3-5 business days to process (Not liable for international deliveries).
- Orders placed on weekends or holidays will be processed for shipment on the following business day.
- We manufacture few of our products based on materials sourced off shore & thus are liable to extended delivery timelines
- You will receive a confirmation email with tracking information once your order leaves our Distribution Center.
- You will receive an email with a tracking number from FedEx, DHL, or UPS; so, you can track the shipment to your doorstep.
- We offer expedited shipping for those who need products sooner. Just send an email for a quote.
- Your country may impose separate taxes, duties, or VAT on your purchase. Unfortunately, we are not able to control or absorb these fees.
- We will provide an anticipated ship date for your order at the time of purchase. If you ordered via: FedEx, UPS, DHL, USPS Priority Mail – we will email you with tracking numbers.
- If you have a change of address, just email or text us with your order number as early as possible and we will ensure your order is delivered to the correct destination. Splitting your shipment is Ok, though additional charges may apply.
- We are not liable for any delivery issues associated with Internationally disputed territories, war zones or in case of any sudden geopolitical issues.
DOMESTIC
- Shipping costs are calculated during checkout based on item size, weight, shipping method and destination state.
- We provide shipping options via UPS, FedEx or USPS. These options and costs will be available after the checkout.
INTERNATIONAL
- We are pleased to offer UPS, FedEx, Aramex and DHL to most international countries.
- Shipping charges are determined by the size, weight, shipping method of the item(s) shipped & the destination country. The available countries are listed in the shopping cart and may occasionally change without notice.
ADDITIONAL COSTS: International orders may be subject to fees/costs that are not included in your order transaction totals. Such fees may include: Duties, Customs or Value Added Taxes. These charges MUST be paid upon receipt of your package and Wingman warehouse does not cover these fees/costs. Be sure to verify the additional cost you may incur with the destination country’s customs authorities before purchasing from Wingman warehouse. Additionally, Wingman warehouse does not have control over the duration for which local customs will hold the package.